Residents' rightsReporting & complaintsSkin & wound
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- Residents’ Bill Of RightsResidents' rights
Inspectors found that staff did not respond promptly to a resident's call bell request for assistance with care.
- Reporting Certain Matters To DirectorReporting & complaints
A resident sustained an injury and alleged on multiple occasions that it was caused by a staff member striking them. Inspectors found that the home did not report this allegation to the Director until several weeks after the resident first made the claim.
- Skin And Wound CareSkin & wound
Inspectors found that a resident with skin breakdown was not reassessed weekly by a qualified healthcare provider on multiple occasions, as required.