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- Residents’ Bill Of RightsResidents' rights
Inspectors found that a resident repeatedly raised concerns about their medications, but the home did not address these concerns or involve the resident in reviewing their medication-related care decisions.
- Plan Of CareCare planning
Inspectors found that a resident's plan of care specified a certain amount of physiotherapy per week, but the resident did not receive physiotherapy for multiple weeks as required.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that staff members did not immediately report a suspected allegation of abuse of a resident to the home's management.
- Skin And Wound CareSkin & wound
Inspectors found that a nurse did not complete a skin assessment after a staff member reported a new bruise on a resident.