ReportONCare
Ontario Burlington Long-term care

Creek Way Village

Non-profit144 bedsAccredited

Operated by The Regional Municipality Of Halton

Creek Way Village is a non-profit long-term care home in Burlington, licensed for 144 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list620 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 6 of 6 care measures are lower than the Ontario average: Falls, Physical restraints, Antipsychotic use, Pressure ulcers, Pain, and Worsened depression. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
9.5%
Ontario average
16.6%
7.1 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0.6%
Ontario average
1.8%
1.2 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
10.9%
Ontario average
20.5%
9.6 pts below the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
0.3%
Ontario average
2.3%
2.0 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
0.9%
Ontario average
4.6%
3.7 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
9.5%
Ontario average
20.8%
11.3 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are lower in 2025 than the Ontario average: Total findings, Compliance orders, and Fines per bed. Written notifications are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
10
Ontario average
12.9
Homes of 100 to 159 beds
12.7
2.9 below the Ontario average
07.5152023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of 100 to 159 beds
1.2
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
10
Ontario average
11.6
Homes of 100 to 159 beds
11.4
1.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 100 to 159 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 100 to 159 beds
$5
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
4
2025
2024
2023
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated February 5, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 14 of 14 reports

Care planningNutrition & dining

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that a dietitian was not informed of assessment findings showing a resident had been assessed multiple times for dehydration, had unmet hydration requirements, and limited food and fluid intake.

  • Nutritional Care And Hydration ProgramsNutrition & dining

    Inspectors found that the home did not follow residents' individualized nutrition and hydration plans during meal service. In one case, a resident with a pre-selected menu was served a restricted food item; in another, a resident was served a beverage that their care plan indicated they did not prefer.

  • Food ProductionNutrition & dining

    Inspectors found that on a specified date, the home did not prepare all lunch menu items according to the planned menu. Specific issues included: a food item that weighed less than planned (reducing nutritional value), a smaller scoop used for a pureed meal than planned, a pureed food prepared with a different dressing than planned, another dish prepared with a different dressing and unplanned ingredients, a food item prepared more than 24 hours before service when the recipe allowed only 24 hours, and a filling prepared two days in advance when the home's policy did not allow this.

  • Food ProductionNutrition & dining

    Inspectors found that the home did not consistently document menu substitutions on production sheets, and did not always provide staff with clear written directions about serving sizes and portions for replacement menu items.

Read the full official report
Programs & adminRestraints & mobilityInfection prevention
Residents' rights
Care planningRestraints & mobilitySkin & wound
Environment & safety
Infection prevention
Reporting & complaints
Infection prevention
Abuse & neglect
Care planningMedication