The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Residents’ Bill Of RightsResidents' rightsOrder
Inspectors found that residents' personal health information was accessible to staff or others in the home when it should have been kept confidential. The home has been ordered to review which resident information needs to be removed, document that review, and provide staff training on the home's privacy policy.
- Medication Management SystemMedicationOrder
Inspectors found that a staff member did not follow the home's medication administration policy when giving medications to a resident. The home has been ordered to review and update its medication management processes, train all registered staff on the medication policy, conduct twice-weekly audits of medication administration for at least four weeks, and document a review of a medication incident.
- Plan Of CareCare planning
Inspectors found that the home did not consistently document that care outlined in residents' plans of care was provided on multiple evenings in February and March 2026.
- Policy To Promote Zero ToleranceAbuse & neglect
Inspectors found that the home did not follow its own zero-tolerance policy in two instances: a staff member did not immediately report a suspected allegation of resident abuse to the Charge Nurse as required, and when staff became aware that a resident's safety intervention was not working, they did not take immediate action to address it.