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- Residents’ Bill Of RightsResidents' rights
Inspectors found that one resident was disrespectful toward another resident, causing the second resident to become upset. The home was aware of this incident.
- Residents' Bill Of RightsResidents' rights
Inspectors found that a staff member dislodged a medical device while providing care to a resident, causing the resident discomfort.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not report to the Director incidents in which a resident was abusive toward another resident, creating a risk of harm. Regulations require the home to immediately report suspected abuse or neglect that results in or may result in harm to a resident.
- Responsive BehavioursResponsive behaviours
Inspectors found that the home did not have an intervention in place for a resident with a history of responsive behaviours.