Care planningReporting & complaints
The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Plan Of CareCare planning
Inspectors found that the written care plans for two residents did not include clear directions for staff on how to respond when the residents engaged in specific behaviours. Staff interviews also revealed that the directions they were actually following differed from what was written in the care plans.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not immediately report a suspected incident of abuse between two residents to the Director, as required by law. The report was submitted the following day instead.