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Heron Terrace Long Term Care Community

For-profit140 bedsAccredited

Heron Terrace Long Term Care Community is a for-profit long-term care home in Windsor, licensed for 140 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list621 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are lower than the Ontario average: Falls, Physical restraints, Antipsychotic use, Pain, and Worsened depression. Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average

Falls

FY 2023/2024

This home

10.3%

Ontario average

16.6%

6.3 pts below the Ontario average

Physical restraints

FY 2023/2024

This home

0.4%

Ontario average

1.8%

1.4 pts below the Ontario average

Antipsychotic use

FY 2023/2024

This home

12.6%

Ontario average

20.5%

7.9 pts below the Ontario average

Pressure ulcers

FY 2023/2024

This home

2.2%

Ontario average

2.3%

0.1 pts below the Ontario average

Pain

FY 2023/2024

This home

1.8%

Ontario average

4.6%

2.8 pts below the Ontario average

Worsened depression

FY 2023/2024

This home

13.4%

Ontario average

20.8%

7.4 pts below the Ontario average

Source: Health Quality Ontario / Ontario Health.

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Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are lower in 2025 than the Ontario average: Total findings, Compliance orders, and Fines per bed. Written notifications are similar to the Ontario average.

This homeOntario average

* 2026 is a partial year, still in progress.

Total findings

2025

This home

Ontario average

12.9

Homes of 100 to 159 beds

12.7

2.9 below the Ontario average

Compliance orders

2025

This home

Ontario average

1.3

Homes of 100 to 159 beds

1.2

1.3 below the Ontario average

Written notifications

2025

This home

Ontario average

11.6

Homes of 100 to 159 beds

11.4

1.6 below the Ontario average

Remedied on site

2025

This home

Ontario average

Homes of 100 to 159 beds

about the same as the Ontario average

Fines per bed

2025

This home

Ontario average

Homes of 100 to 159 beds

$7 below the Ontario average

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site

Year by year

2026

2025

2024

2023

2022

Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology →

Last updated May 13, 2026.

Inspection history

Year

Month