ReportONCare
Ontario Stratford Long-term care

Hillside Manor

For-profit90 bedsAccredited

Operated by Southbridge

Hillside Manor is a for-profit long-term care home in Stratford, licensed for 90 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list31 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 3 of 6 care measures are higher than the Ontario average: Antipsychotic use, Pain, and Worsened depression. Falls and Physical restraints are lower than the Ontario average, while Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
12.4%
Ontario average
16.6%
4.2 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0%
Ontario average
1.8%
1.8 pts below the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
22.4%
Ontario average
20.5%
1.9 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
1.5%
Ontario average
2.3%
0.8 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
8.7%
Ontario average
4.6%
4.1 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
24.9%
Ontario average
20.8%
4.1 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

4 of 4 inspection measures are lower in 2025 than the Ontario average: Total findings, Compliance orders, Written notifications, and Fines per bed.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
0
Ontario average
12.9
Homes of under 100 beds
8.1
12.9 below the Ontario average
07.5152023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of under 100 beds
0.8
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
0
Ontario average
11.6
Homes of under 100 beds
7.3
11.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of under 100 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of under 100 beds
$6
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2
2025
2024
2023
2
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated June 3, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 18 of 18 reports

Personal care

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Continence Care And Bowel ManagementPersonal care

    Inspectors found that the home did not consider the results of its 2025 resident and family satisfaction survey about continence care products when it changed vendors and products in April 2026. After introducing the new products, residents and families reported problems with leaks and tears.

Read the full official report
Environment & safety
Restraints & mobilityPrograms & admin
Programs & admin
Personal care