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- BathingPersonal care
Inspectors found that a resident did not receive a bath on their scheduled bath day, as required by the home's bathing plan.
- Required ProgramsPrograms & admin
Inspectors found that the home did not follow its own head injury procedures after a resident fell. Specifically, neurological vital signs were not checked as required by the home's policy, and staff members acknowledged that the head injury protocol was not fully implemented.
- Maintenance ServicesEnvironment & safety
Inspectors found that the home failed to monitor and record water temperature on several shifts as required. The home's procedures require daily water temperature monitoring on each shift in areas where residents access hot water, but logs showed this was not consistently completed.