The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Plan Of CareCare planningRemedied during inspection
Inspectors found that the home did not document in a resident's care plan a care instruction that staff said had been communicated to them — namely, that the resident should use only a specific location for a particular activity.
- Residents’ Bill Of RightsResidents' rights
Inspectors found that staff members woke a resident without introducing themselves or explaining the care they were about to provide, and continued with the care despite the resident refusing it. This did not respect the resident's dignity and right to be treated with courtesy and respect.
- Residents’ Bill Of RightsResidents' rights
Inspectors found that a resident had a medical procedure performed without the required consent from their substitute decision-maker.
- Plan Of CareCare planning
Inspectors found that a staff member provided personal care to a resident without a second staff member present, even though the resident's care plan required two staff members to be present for this task.