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- Plan Of CareCare planning
Inspectors found that a resident's plan of care contained inconsistent information about drinking assistance: the care plan stated the resident used an assistive device for drinking, but the diet list did not note this requirement. A dietitian later clarified that the resident does not need an assistive device and should be given thickened fluids by teaspoon, but these instructions were not documented in the plan of care.
- Menu PlanningNutrition & dining
The home did not have the Residents' Council formally review the fall-winter menu cycle before it went into effect. Instead, the home held a town hall meeting called a 'Food Committee' meeting where some residents participated, but this did not provide the Residents' Council with a formal and independent opportunity to review the menu and provide input.
- Menu PlanningNutrition & dining
Inspectors found that a resident was not offered an afternoon or evening snack during a scheduled snack service because the resident was sleepy at that time. The home's dietitian stated that staff are expected to attempt to wake a resident in order to offer snacks.
- Menu PlanningNutrition & dining
Inspectors found that the home's planned snack menu included a certain item, but that item was not available and a different snack was served to residents instead.