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River Glen Haven Nursing Home

For-profit119 bedsAccredited

Operated by Atk Care Inc.

River Glen Haven Nursing Home is a for-profit long-term care home in Sutton West, licensed for 119 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list115 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are higher than the Ontario average: Falls, Physical restraints, Antipsychotic use, Pain, and Worsened depression. Pressure ulcers are lower than the Ontario average. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
19.2%
Ontario average
16.6%
2.6 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
11.4%
Ontario average
1.8%
9.6 pts above the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
28.1%
Ontario average
20.5%
7.6 pts above the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
0.6%
Ontario average
2.3%
1.7 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
12%
Ontario average
4.6%
7.4 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
39.3%
Ontario average
20.8%
18.5 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

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Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are lower in 2025 than the Ontario average: Compliance orders and Fines per bed. Total findings and Written notifications are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
11
Ontario average
12.9
Homes of 100 to 159 beds
12.7
1.9 below the Ontario average
07.5152023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of 100 to 159 beds
1.2
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
11
Ontario average
11.6
Homes of 100 to 159 beds
11.4
0.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 100 to 159 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 100 to 159 beds
$5
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
1
2025
1
2024
3
2023
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology →

Last updated March 4, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 13 of 13 reports

Responsive behavioursEnvironment & safety

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Responsive BehavioursResponsive behaviours

    Inspectors found that the home did not consistently monitor two residents' responsive behaviours according to the protocols the home had established for them. The monitoring plans were started but not completed as documented.

  • Maintenance ServicesEnvironment & safety

    Inspectors found that the home does not have maintenance staff available seven days per week. Maintenance personnel are scheduled to work only Monday through Friday during regular business hours.

Read the full official report ↗
Skin & woundResponsive behavioursStaffing & training
Environment & safety
Care planningAbuse & neglectReporting & complaints
Care planningFalls
Environment & safety
Environment & safetyInfection preventionAbuse & neglect
Infection prevention
Programs & adminStaffing & training
Infection preventionReporting & complaintsAbuse & neglectPrograms & admin