ReportONCare
Ontario Ottawa Long-term care

Saint-Louis Long-Term Care

Non-profit198 bedsAccreditedDesignated French-language

Operated by Bruyère Health/Santé Bruyère

Saint-Louis Long-Term Care is a non-profit long-term care home in Ottawa, licensed for 198 beds. It is accredited, and is a designated French-language home. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list483 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 3 of 6 care measures are higher than the Ontario average: Falls, Antipsychotic use, and Pressure ulcers. Pain and Worsened depression are lower than the Ontario average, while Physical restraints are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
19.3%
Ontario average
16.6%
2.7 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
2%
Ontario average
1.8%
0.2 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
24%
Ontario average
20.5%
3.5 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
3.7%
Ontario average
2.3%
1.4 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
1.1%
Ontario average
4.6%
3.5 pts below the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
17.7%
Ontario average
20.8%
3.1 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are lower in 2025 than the Ontario average: Total findings, Written notifications, and Fines per bed. Compliance orders are higher than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
7
Ontario average
12.9
Homes of 160 to 255 beds
16.9
5.9 below the Ontario average
010202023202420252026*
Compliance orders
2025
This home
2
Ontario average
1.3
Homes of 160 to 255 beds
1.7
0.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
5
Ontario average
11.6
Homes of 160 to 255 beds
15.1
6.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2025
2
2024
5
2023
4
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated June 5, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 24 of 24 reports

Abuse & neglectResponsive behaviours

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Duty To ProtectAbuse & neglectOrder

    Inspectors found that the home failed to protect three residents from repeated abuse by another resident. The home's existing procedures and staff supervision were not effective in preventing multiple incidents of this abuse from occurring.

  • Responsive BehavioursResponsive behaviours

    The home developed a tool to track and address a resident's responsive behaviours over five months, but staff did not complete the full process. Specifically, inspectors found that staff did not use the data collected from the tracking tool to inform the analysis and planning of strategies to address the resident's behaviours.

  • Behaviours And AltercationsResponsive behaviours

    Inspectors found that the home did not consistently implement its procedures to protect residents and staff from harm related to a resident's challenging behaviours. Although the home had developed interventions including one-on-one staff supervision, staff interviews confirmed that this supervision was not in place when two altercations occurred.

Read the full official report
Care planningSkin & woundReporting & complaintsPrograms & admin
Care planningNutrition & dining
Infection preventionEnvironment & safetyReporting & complaints
Nutrition & dining
Residents' rightsEnvironment & safetyCare planningResponsive behavioursMedication
Reporting & complaints
Responsive behaviours
Programs & adminCare planning
Residents' rightsEnvironment & safetyInfection prevention
Care planningReporting & complaintsEnvironment & safetyNutrition & diningAbuse & neglect
Care planningPrograms & admin
Personal careCare planningSkin & woundEnvironment & safety