Abuse & neglectReporting & complaints
The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Duty To ProtectAbuse & neglect
Inspectors found that a staff member left a resident unattended in a common area without notifying other staff, and an altercation occurred during this time. The home did not ensure the resident was protected from this incident.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that when two staff members reported abuse of a resident to a charge nurse, the charge nurse did not follow up on the allegations or report them to the manager on call. The Assistant Director of Care learned of the allegations the next day and then reported them to the Director.