ReportONCare
Ontario St Thomas Long-term care

Valleyview Home

Non-profit136 bedsAccredited

Operated by The Corporation Of The City Of St. Thomas

Valleyview Home is a non-profit long-term care home in St Thomas, licensed for 136 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list421 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are higher than the Ontario average: Falls, Physical restraints, Antipsychotic use, and Worsened depression. Pain is lower than the Ontario average, while Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
18.6%
Ontario average
16.6%
2.0 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
14.5%
Ontario average
1.8%
12.7 pts above the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
32%
Ontario average
20.5%
11.5 pts above the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2.7%
Ontario average
2.3%
0.4 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
1.2%
Ontario average
4.6%
3.4 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
31.4%
Ontario average
20.8%
10.6 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

1 of 4 inspection measures is higher in 2025 than the Ontario average: Compliance orders. Total findings, Written notifications, and Fines per bed are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
15
Ontario average
12.9
Homes of 100 to 159 beds
12.7
2.1 above the Ontario average
07.5152023202420252026*
Compliance orders
2025
This home
5
Ontario average
1.3
Homes of 100 to 159 beds
1.2
3.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
10
Ontario average
11.6
Homes of 100 to 159 beds
11.4
1.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 100 to 159 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$8
Ontario average
$7
Homes of 100 to 159 beds
$5
$1 above the Ontario average
022.5452023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2023 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2
2025
2
2024
2023
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 13, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 18 of 18 reports

Abuse & neglect

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Duty To ProtectAbuse & neglectOrder$5,500 fine

    Inspectors found that residents were subjected to sexual abuse by a staff member, despite the home having policies in place to prevent such incidents. The inspector has ordered the home to retrain all direct care staff in that area on abuse and neglect prevention, examples of sexual abuse, and power imbalances between staff and residents, and to maintain records of this training.

  • Policy To Promote Zero ToleranceAbuse & neglectOrder

    Inspectors found that staff did not immediately report suspected, alleged, or witnessed abuse to management and external authorities as required by the home's policy. This delay in reporting allowed misconduct by a staff member to continue over time without intervention, resulting in ongoing harm to residents.

Read the full official report
Environment & safety
Abuse & neglect
Abuse & neglectReporting & complaints
Programs & adminResidents' rightsCare planningResponsive behaviours
Nutrition & diningStaffing & training
Medication
Nutrition & diningReporting & complaints
Programs & admin
Residents' rights