Abuse & neglectReporting & complaints
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- Policy To Promote Zero ToleranceAbuse & neglect
Inspectors found that the home did not follow its own procedures for investigating and responding to alleged abuse and neglect. Specifically, during an investigation into allegations of neglect, the affected resident was not informed of the allegations, interviewed, or told of the investigation's outcome.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not immediately report an allegation of neglect involving a resident to the Director, as required by law.