ReportONCare
Ontario Aurora Long-term care

The Willows Estate Nursing Home

For-profit84 bedsAccredited

Operated by OMNI Health Care

The Willows Estate Nursing Home is a for-profit long-term care home in Aurora, licensed for 84 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list259 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 6 of 6 care measures are lower than the Ontario average: Falls, Physical restraints, Antipsychotic use, Pressure ulcers, Pain, and Worsened depression. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
8.8%
Ontario average
16.6%
7.8 pts below the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0%
Ontario average
1.8%
1.8 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
8.1%
Ontario average
20.5%
12.4 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
1.1%
Ontario average
2.3%
1.2 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
2.4%
Ontario average
4.6%
2.2 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
11.9%
Ontario average
20.8%
8.9 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, and Written notifications. Fines per bed are lower than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
26
Ontario average
12.9
Homes of under 100 beds
8.1
13.1 above the Ontario average
015302023202420252026*
Compliance orders
2025
This home
4
Ontario average
1.3
Homes of under 100 beds
0.8
2.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
22
Ontario average
11.6
Homes of under 100 beds
7.3
10.4 above the Ontario average
012.5252023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of under 100 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of under 100 beds
$6
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
3
2025
2024
2023
9
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated April 16, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 15 of 15 reports

Residents' rightsResponsive behavioursNutrition & dining

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Residents’ Bill Of RightsResidents' rights

    Inspectors found that staff did not ask residents for their beverage preference during a meal service, which failed to respect residents' right to participate in decisions affecting them.

  • Behaviours And AltercationsResponsive behaviours

    Inspectors found that the home did not implement planned interventions for a resident's responsive behaviours.

  • Dining And Snack ServiceNutrition & dining

    Inspectors found that a resident who required assistance with eating or drinking was served a meal when no staff member was available to provide that assistance.

  • Nutrition ManagerNutrition & dining

    Inspectors found that the home's nutrition manager was not an active member of the Canadian Society of Nutrition Management and was not a registered dietitian, as required.

Read the full official report
Residents' rightsReporting & complaintsRestraints & mobilityFalls
Programs & adminResponsive behaviours
Abuse & neglectRestraints & mobilityPainResidents' rightsCare planningReporting & complaintsEnvironment & safetySkin & woundResponsive behaviours
Skin & woundResidents' rightsCare planningAbuse & neglectRestraints & mobilityFallsResponsive behavioursStaffing & training
Environment & safety
Care planningReporting & complaintsPrograms & adminResponsive behavioursNutrition & diningEnvironment & safetyStaffing & training
Programs & adminAbuse & neglectReporting & complaintsFallsInfection prevention