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- Residents’ Bill Of RightsResidents' rights
Inspectors found that staff did not ask residents for their beverage preference during a meal service, which failed to respect residents' right to participate in decisions affecting them.
- Behaviours And AltercationsResponsive behaviours
Inspectors found that the home did not implement planned interventions for a resident's responsive behaviours.
- Dining And Snack ServiceNutrition & dining
Inspectors found that a resident who required assistance with eating or drinking was served a meal when no staff member was available to provide that assistance.
- Nutrition ManagerNutrition & dining
Inspectors found that the home's nutrition manager was not an active member of the Canadian Society of Nutrition Management and was not a registered dietitian, as required.