ReportONCare

Compliance analysis

The most common non-compliance findings in Ontario long-term care

The areas of care cited most often

When an inspector finds a home is not meeting a rule, the report records a finding of non-compliance and cites the rule. Grouped into areas of care, the province-wide record shows where homes are cited most often.

At a glance

Findings of non-compliance
24,373
April 2022 to date
Compliance orders among them
2,399
April 2022 to date
Areas of care
17
grouped by the rule cited

What the numbers show

A few patterns stand out across the areas of care.

  • Findings concentrate in a few areas. The five most-cited areas account for about 56% of all findings, led by care planning (4,081).
  • The most common areas are not the most serious. How often a citation rises to a compliance order varies by area: about 21% of abuse & neglect findings and 17% of environment & safety findings became orders, compared with about 6% for care planning, the single most-cited area. How often and how serious are different lenses.
  • One area is nearly universal. 573 of the 634 inspected homes were cited at least once for care planning, more than for any other area.

Findings by area of care

A finding cites the rule the home was not meeting. Grouped by rule into areas of care, here is where Ontario homes were cited most often. Counts cover homes operating today, across all inspections since April 2022.

Care planning
17% of findings
4,081
Reporting & complaints
11% of findings
2,584
Environment & safety
10% of findings
2,541
Programs & admin
10% of findings
2,533
Infection prevention
8% of findings
1,974
Medication
7% of findings
1,585
Abuse & neglect
6% of findings
1,536
Nutrition & dining
5% of findings
1,219
Skin & wound
5% of findings
1,209
Responsive behaviours
4% of findings
952
Restraints & mobility
4% of findings
908
Personal care
3% of findings
853
Residents' rights
3% of findings
832
Staffing & training
3% of findings
659
Falls
2% of findings
549
Pain
1% of findings
346
Other
0% of findings
12

The detail behind the bars

The same areas with compliance orders (the more serious action) and the number of homes cited at least once in each area.

Area of careFindingsCompliance ordersHomes cited
Care planning4,081228573
Reporting & complaints2,58486515
Environment & safety2,541438543
Programs & admin2,533136534
Infection prevention1,974280521
Medication1,585166460
Abuse & neglect1,536328457
Nutrition & dining1,219156408
Skin & wound1,209119412
Responsive behaviours95277335
Restraints & mobility908128378
Personal care85371341
Residents' rights83234363
Staffing & training65988267
Falls54929316
Pain34634213
Other1219

A home is counted once per area, however many times it was cited there.

The area groupings are ours: each finding is assigned by the rule it cites, since the Ministry publishes findings by rule rather than by category. See our methodology for how the grouping works and what each kind of finding means. A small number of findings have no rule reference recorded and are not assigned to an area, so the total here can sit slightly below the province-wide inspections total. A count is context, not a verdict; we do not rank homes.

Source: Ontario Ministry of Long-Term Care, public inspection reports. Figures are aggregated from the public record by ReportONCare and reported as published. See our methodology.

Includes public reports issued up to July 6, 2026.