ReportONCare
Ontario Ancaster Long-term care

Agecare Willowgrove

For-profit169 bedsAccredited

Operated by AgeCare

Agecare Willowgrove is a for-profit long-term care home in Ancaster, licensed for 169 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list358 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are lower than the Ontario average: Falls, Antipsychotic use, Pressure ulcers, Pain, and Worsened depression. Physical restraints are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
12.5%
Ontario average
16.6%
4.1 pts below the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
1.2%
Ontario average
1.8%
0.6 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
9.4%
Ontario average
20.5%
11.1 pts below the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
0.8%
Ontario average
2.3%
1.5 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
2%
Ontario average
4.6%
2.6 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
5.8%
Ontario average
20.8%
15.0 pts below the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, and Written notifications. Fines per bed are lower than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
21
Ontario average
12.9
Homes of 160 to 255 beds
16.9
8.1 above the Ontario average
012.5252023202420252026*
Compliance orders
2025
This home
4
Ontario average
1.3
Homes of 160 to 255 beds
1.7
2.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
17
Ontario average
11.6
Homes of 160 to 255 beds
15.1
5.4 above the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2023 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
1
2025
3
2024
2023
1
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated April 29, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 15 of 15 reports

Programs & adminMedication

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Required ProgramsPrograms & admin

    Inspectors found that the home did not consistently implement its falls prevention program. Specifically, a resident who had individualized fall prevention strategies documented in their care plan was not wearing the specified fall prevention garment when they fell and sustained an injury.

  • Administration Of DrugsMedication

    Inspectors found that a resident did not receive a prescribed medication at the times directed by the prescriber on multiple days in March 2026. The medication ran out and was not available when scheduled, and the home's emergency medication supply did not include this drug. A staff member acknowledged the medication should have been routinely delivered by the pharmacy.

  • Drug Record (Ordering And Receiving)Medication

    Inspectors found that the home did not maintain complete records documenting when a medication was received. A resident's prescribed medication ran out and was reordered; the home's electronic medication administration record indicated the drug had not yet been received, but staff then documented it as administered. The pharmacy confirmed filling the prescription, but the home's drug ordering records and resident notes did not document the date the medication actually arrived at the home.

Read the full official report
Restraints & mobility
Care planningAbuse & neglectReporting & complaintsResponsive behaviours
Abuse & neglectResponsive behavioursInfection prevention
Personal careReporting & complaintsInfection preventionMedication
Care planningPain
Environment & safetyCare planningPersonal careInfection preventionMedication
Programs & adminCare planning
Infection preventionEnvironment & safety