ReportONCare
Ontario Hamilton Long-term care

Arbour Creek Long-Term Care Centre

For-profit129 beds

Operated by Kindera Living Care Centres Gp Inc.

Arbour Creek Long-Term Care Centre is a for-profit long-term care home in Hamilton, licensed for 129 beds. It is not accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list223 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 3 of 6 care measures are lower than the Ontario average: Physical restraints, Antipsychotic use, and Pain. Worsened depression is higher than the Ontario average, while Falls and Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
16.1%
Ontario average
16.6%
0.5 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0%
Ontario average
1.8%
1.8 pts below the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
18.7%
Ontario average
20.5%
1.8 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2.6%
Ontario average
2.3%
0.3 pts above the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
0.9%
Ontario average
4.6%
3.7 pts below the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
22.5%
Ontario average
20.8%
1.7 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, and Written notifications. Fines per bed are lower than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
31
Ontario average
12.9
Homes of 100 to 159 beds
12.7
18.1 above the Ontario average
017.5352023202420252026*
Compliance orders
2025
This home
3
Ontario average
1.3
Homes of 100 to 159 beds
1.2
1.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
28
Ontario average
11.6
Homes of 100 to 159 beds
11.4
16.4 above the Ontario average
015302023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 100 to 159 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 100 to 159 beds
$5
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
3
2025
7
2024
7
2023
3
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 13, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 22 of 22 reports

Care planningPrograms & adminSkin & woundInfection prevention

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Duty Of Licensee To Comply With PlanCare planning

    Inspectors found that staff transferred a resident to the toilet using a manual pivot transfer when the resident's plan of care required the use of a mechanical lift.

  • General RequirementsPrograms & admin

    Inspectors found that a staff member did not document an assessment or dressing of a wound to a resident on a date in February 2026, despite the potential for the wound to worsen.

  • Skin And Wound CareSkin & wound

    Inspectors found that a resident with skin breakdown did not receive a proper skin assessment using a clinically appropriate assessment tool in February 2026.

  • Infection Prevention And Control ProgramInfection prevention

    Inspectors found that the home did not monitor or document infection symptoms for a resident during a period in February 2026 when the resident was showing signs of infection.

Read the full official report
Programs & adminCare planningInfection preventionAbuse & neglectNutrition & dining
Care planningResidents' rights
Care planningReporting & complaintsPrograms & adminInfection prevention
Care planningResponsive behaviours
Care planningPrograms & adminInfection prevention
Personal care
Residents' rightsCare planning
Care planningAbuse & neglectReporting & complaintsResidents' rightsRestraints & mobilitySkin & woundPersonal careResponsive behavioursInfection preventionMedication
Care planningInfection prevention
Care planningNutrition & diningPrograms & admin
Care planningEnvironment & safety
Nutrition & diningCare planning
Care planningResponsive behaviours
Programs & adminPersonal careReporting & complaintsMedication
Staffing & trainingFalls