The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Plan Of CareCare planning
Inspectors found that assessments of residents' health were not consistent with each other. In one case, infection prevention notes stated a resident had no symptoms when the resident actually showed symptoms on four occasions. In another case, skin assessments documented contradictory findings—noting an area of skin damage as stable when it had changed in size, recording an inaccurate date for when the damage began, and missing the damage entirely in head-to-toe assessments.
- Plan Of CareCare planning
When a resident's oral appliance broke in 2025, the home changed their diet texture without documenting that the resident's substitute decision-maker was notified of or involved in that decision. The substitute decision-maker later expressed that they had not been informed of the change.
- Accommodation ServicesEnvironment & safety
Inspectors found that a bedroom ceiling light had exposed bulbs without a shade, meaning the home did not maintain the fixture in a safe condition and good state of repair.
- Privacy CurtainsEnvironment & safety
Inspectors found that privacy curtains in a shared resident bedroom did not provide sufficient privacy when needed.