ReportONCare
Ontario Hamilton Long-term care

Queen's Garden

Non-profit128 bedsAccredited

Operated by Liuna Local 837 Nursing Home (Hamilton) Corporation

Queen's Garden is a non-profit long-term care home in Hamilton, licensed for 128 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list211 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are lower than the Ontario average: Falls, Antipsychotic use, Pain, and Worsened depression. Physical restraints and Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
12.8%
Ontario average
16.6%
3.8 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0.8%
Ontario average
1.8%
1.0 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
3.8%
Ontario average
20.5%
16.7 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2%
Ontario average
2.3%
0.3 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
0.2%
Ontario average
4.6%
4.4 pts below the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
5.5%
Ontario average
20.8%
15.3 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are lower in 2025 than the Ontario average: Compliance orders and Fines per bed. Total findings and Written notifications are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
11
Ontario average
12.9
Homes of 100 to 159 beds
12.7
1.9 below the Ontario average
012.5252023202420252026*
Compliance orders
2025
This home
1
Ontario average
1.3
Homes of 100 to 159 beds
1.2
0.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
10
Ontario average
11.6
Homes of 100 to 159 beds
11.4
1.6 below the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 100 to 159 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 100 to 159 beds
$5
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
1
2025
4
2024
2
2023
4
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 6, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 20 of 20 reports

Care planningAbuse & neglectPrograms & adminNutrition & dining

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that a resident received fluids of the wrong thickness during a meal, which caused coughing. The staff member feeding the resident did not report this to the registered staff supervising the dining room, as required by the resident's care plan.

  • Duty To ProtectAbuse & neglect

    After a resident received food or fluid of the wrong consistency at lunch and began coughing, nursing staff did not assess the resident to check on their condition.

  • Palliative CarePrograms & admin

    Inspectors found that the home did not complete a comprehensive assessment of a resident's palliative care needs that included consideration of the resident's emotional, psychological, social, cultural, and spiritual needs.

  • Dining And Snack ServiceNutrition & dining

    Inspectors found that during lunch service, a resident was not served according to their prescribed diet. Front-line staff either did not have access to or did not consult the diet list for the resident's area during the meal.

Read the full official report
Reporting & complaints
Care planning
Abuse & neglectResponsive behaviours
Abuse & neglectReporting & complaints
Care planningEnvironment & safety
Care planningRestraints & mobilityPrograms & admin
Environment & safetyInfection prevention
Care planning
Staffing & training
Residents' rightsAbuse & neglectFallsMedication
Residents' rightsStaffing & trainingNutrition & diningInfection preventionPrograms & admin
Care planningRestraints & mobilityPrograms & admin
Residents' rightsAbuse & neglectReporting & complaintsRestraints & mobilityResponsive behaviours
Infection preventionCare planningPrograms & adminSkin & woundEnvironment & safety
Care planningInfection preventionPrograms & admin