ReportONCare
Ontario North Bay Long-term care

Cassellholme

Non-profit240 bedsAccredited

Operated by The Board Of Management For The District Of Nipissing East

Cassellholme is a non-profit long-term care home in North Bay, licensed for 240 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list279 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are higher than the Ontario average: Falls, Physical restraints, Antipsychotic use, Pain, and Worsened depression. Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
20.1%
Ontario average
16.6%
3.5 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
5.9%
Ontario average
1.8%
4.1 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
22%
Ontario average
20.5%
1.5 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2%
Ontario average
2.3%
0.3 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
10.3%
Ontario average
4.6%
5.7 pts above the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
38%
Ontario average
20.8%
17.2 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

1 of 4 inspection measures is higher in 2025 than the Ontario average: Compliance orders. Fines per bed are lower than the Ontario average, while Total findings and Written notifications are similar.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
14
Ontario average
12.9
Homes of 160 to 255 beds
16.9
1.1 above the Ontario average
012.5252023202420252026*
Compliance orders
2025
This home
4
Ontario average
1.3
Homes of 160 to 255 beds
1.7
2.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
10
Ontario average
11.6
Homes of 160 to 255 beds
15.1
1.6 below the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
7
2025
4
2024
2
2023
3
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 29, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 25 of 25 reports

Pain
Care planningPersonal careResponsive behavioursNutrition & dining
MedicationCare planningReporting & complaints
Skin & woundCare planningReporting & complaintsPain
Personal careEnvironment & safetyCare planningPrograms & admin
Residents' rightsPersonal careAbuse & neglectStaffing & training
Environment & safety
Care planningResponsive behaviours
PainInfection preventionCare planningReporting & complaints
Medication
Care planningAbuse & neglectReporting & complaintsPrograms & adminInfection preventionMedication
Care planningReporting & complaintsResponsive behaviours
Care planningAbuse & neglectRestraints & mobilityFalls
Care planningPain
Environment & safetyPrograms & admin
Programs & adminAbuse & neglectReporting & complaintsCare planningResponsive behaviours