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- Residents’ Bill Of RightsResidents' rights
Inspectors found that the home restricted visitors to public areas only, which infringed residents' right to meet privately with spouses or other visitors in a private room.
- Plan Of CareCare planning
Inspectors found that a falls prevention measure included in a resident's plan of care was not consistently carried out—specifically, a required safety device was not in use when observed.
- Plan Of CareCare planning
Inspectors found that the home did not consistently provide care as specified in a resident's care plan. A falls prevention intervention documented in the plan was not being used, and management confirmed that care plan requirements were not being followed.
- Plan Of CareCare planning
Inspectors found that the home did not update a resident's care plan when the resident's needs changed. The care plan contained interventions that were no longer appropriate and did not reflect the resident's current care requirements.