ReportONCare
Ontario London Long-term care

Henley Place

For-profit192 bedsAccredited

Operated by Henley Place Limited

Henley Place is a for-profit long-term care home in London, licensed for 192 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list395 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 3 of 6 care measures are higher than the Ontario average: Falls, Antipsychotic use, and Pressure ulcers. Pain is lower than the Ontario average, while Physical restraints and Worsened depression are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
22.4%
Ontario average
16.6%
5.8 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
1.6%
Ontario average
1.8%
0.2 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
29.1%
Ontario average
20.5%
8.6 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
4.2%
Ontario average
2.3%
1.9 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
2.5%
Ontario average
4.6%
2.1 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
20.8%
Ontario average
20.8%
about the same as the Ontario average
0%22.5%45%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, and Written notifications. Fines per bed are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
20
Ontario average
12.9
Homes of 160 to 255 beds
16.9
7.1 above the Ontario average
025502023202420252026*
Compliance orders
2025
This home
2
Ontario average
1.3
Homes of 160 to 255 beds
1.7
0.7 above the Ontario average
07.5152023202420252026*
Written notifications
2025
This home
18
Ontario average
11.6
Homes of 160 to 255 beds
15.1
6.4 above the Ontario average
020402023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$6
Ontario average
$7
Homes of 160 to 255 beds
$10
$1 below the Ontario average
01302602023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
1
2025
3
2024
2
2023
11
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated April 21, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 23 of 23 reports

Restraints & mobilitySkin & woundEnvironment & safetyReporting & complaints

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Transferring And Positioning TechniquesRestraints & mobilityOrder

    Inspectors found that staff did not use safe techniques when transferring a resident, and the resident was injured and subsequently hospitalized and died. The home's review identified gaps in transfer assessments, care plan documentation, staff training, and policies. Staff did not consistently follow the home's lift and transfer protocols, and there was limited understanding of safe mechanical lift principles among staff. The home has been ordered to update its transfer policy, clarify staff roles, provide training, audit all residents who need mechanical lifts, and assess individual staff members' transfer techniques.

  • Skin And Wound CareSkin & wound

    Inspectors found that a resident who returned to the home after a hospital stay for treatment of a fall-related injury did not receive the required skin and wound assessment upon return, despite the home's policy requiring registered staff to complete this assessment.

  • Skin And Wound CareSkin & wound

    Inspectors found that when a resident returned to the home from hospital after a fall and treatment for injury, staff did not complete an initial skin and wound assessment using an appropriate assessment tool.

  • Missing Personal ClothingEnvironment & safety

    Inspectors found that a resident's clothing items went missing, and staff did not follow the home's policy for tracking and locating lost personal items during laundry services. The missing items were not recovered.

Read the full official report
Medication
Care planning
Residents' rights
Residents' rightsMedication
Residents' rightsResponsive behaviours
Care planningPrograms & admin
Care planningReporting & complaintsFallsSkin & woundResponsive behavioursNutrition & diningMedication
Programs & adminEnvironment & safety
Infection preventionResidents' rightsCare planningSkin & woundMedication
Medication
Care planningAbuse & neglectSkin & woundPainNutrition & diningInfection preventionMedication
Abuse & neglectPersonal careCare planningResponsive behavioursNutrition & diningReporting & complaintsMedicationPrograms & admin
Responsive behavioursInfection prevention
Residents' rightsCare planningPrograms & adminPainInfection preventionMedication
MedicationRestraints & mobilityPersonal care