Reporting & complaints
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- Reporting Certain Matters To DirectorReporting & complaintsOrder
Inspectors found that the home did not immediately report suspected abuse or neglect of a resident to the Director as required by law. The incident was reported four days after it allegedly occurred instead of immediately. The home has been ordered to provide staff education on reporting requirements and whistle-blower protections, and to ensure management oversees all abuse and neglect allegations to confirm they are reported promptly.