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- Plan Of Care - Integration Of Assessments, CareCare planning
Inspectors found that when a staff member responded to a resident's call bell, they did not communicate the resident's care needs to other staff members before going on break, which prevented proper coordination of the resident's care.
- Recreational And Social ActivitiesPrograms & admin
Inspectors found that during an organized recreational outing, staff did not follow the home's written policies for recreational activities. Specifically, a resident was not wearing an available seatbelt while travelling, and when an unusual occurrence happened, the staff member in charge did not contact the home for guidance; this resulted in physical injury to the resident.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not report a suspected incident of improper care to the Director immediately. A resident complained to staff about receiving improper care from another staff member, but the home waited until the following day to submit the report.
- Transferring And Positioning TechniquesRestraints & mobility
Inspectors found that a staff member and student used a lift to transfer a resident that did not provide adequate support, putting the resident at risk of physical harm.