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- Plan Of CareCare planning
Inspectors found that the home's written care plan for a resident did not document behaviours the resident was displaying or the interventions staff had implemented to address them, even though staff members had access to the care plan and were providing these interventions.
- Emergency PlansPrograms & admin
Inspectors found that the home did not follow its emergency plan for managing aggressive behaviour. When a resident showed increased agitation, staff did not use the required monitoring tool (Broset Violence Checklist) until five days after the behaviour change was observed.
- Responsive BehavioursResponsive behaviours
When a resident displayed responsive behaviours, the home notified the physician and received medication orders, but did not initiate screening tools and assessments to identify possible triggers until after a specialized service provider became involved.
- Infection Prevention And Control ProgramInfection prevention
Inspectors found that a staff member did not wash their hands before putting on gloves to give medication to a resident, and did not wash their hands after removing the gloves before moving on to other tasks.