ReportONCare
Ontario Kitchener Long-term care

Lanark Heights Long Term Care Centre

For-profit160 bedsAccredited

Operated by Steeves & Rozema

Lanark Heights Long Term Care Centre is a for-profit long-term care home in Kitchener, licensed for 160 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list266 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are lower than the Ontario average: Physical restraints, Antipsychotic use, Pressure ulcers, Pain, and Worsened depression. Falls are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
17.1%
Ontario average
16.6%
0.5 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0%
Ontario average
1.8%
1.8 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
6.7%
Ontario average
20.5%
13.8 pts below the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
1.1%
Ontario average
2.3%
1.2 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
0%
Ontario average
4.6%
4.6 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
19%
Ontario average
20.8%
1.8 pts below the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings and Compliance orders. Fines per bed are lower than the Ontario average, while Written notifications are similar.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
16
Ontario average
12.9
Homes of 160 to 255 beds
16.9
3.1 above the Ontario average
010202023202420252026*
Compliance orders
2025
This home
5
Ontario average
1.3
Homes of 160 to 255 beds
1.7
3.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
11
Ontario average
11.6
Homes of 160 to 255 beds
15.1
0.6 below the Ontario average
07.5152023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2025
2
2024
3
2023
7
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 20, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 21 of 21 reports

Care planningEnvironment & safety

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that a resident was left in their room without their call bell within reach, despite the resident's care plan specifying that the call bell should be kept within reach.

  • Accommodation ServicesEnvironment & safety

    Inspectors found that equipment in the home was not maintained in a safe condition, and staff identified that a maintenance request for this equipment should have been completed but was not.

Read the full official report
Abuse & neglectCare planningPrograms & adminResidents' rightsReporting & complaintsRestraints & mobilityMedication
Medication
Care planningSkin & woundNutrition & dining
Programs & adminSkin & woundEnvironment & safety
Environment & safety
FallsInfection prevention
Programs & admin
Staffing & trainingInfection preventionReporting & complaintsPrograms & admin
Abuse & neglectPrograms & adminEnvironment & safety
Falls
Residents' rightsReporting & complaintsPersonal care
MedicationPrograms & admin
Environment & safetyCare planning
Environment & safety