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- Doors In A HomeEnvironment & safety
Inspectors found that the front entrance doors leading outside the home were not equipped with an audible door alarm that could only be cancelled at the point where the alarm is activated.
- Doors In A HomeEnvironment & safety
Inspectors found that the front entrance doors leading outside the home were not equipped with an audible door alarm connected to the resident-staff communication system.
- Dealing With ComplaintsReporting & complaints
Inspectors found that the home did not keep a documented record of a complaint from a staff member about operational and resident safety concerns.
- Reports Re Critical IncidentsReporting & complaints
Inspectors found that the home did not report to the Director that a resident had gone missing for less than three hours. The regulation requires such incidents to be reported to the Director no later than one business day after they occur.