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- Home To Be Safe, Secure EnvironmentEnvironment & safetyOrder
Inspectors found that the outdoor courtyard area was not safe or secure for residents. Multiple hazards were identified, including gaps in fencing, standing water, uneven ground, construction debris, damaged garden structures, uneven fence posts with pinch risks, and a vestibule re-entry system that required staff assistance. Staff also acknowledged the unsafe conditions, and inspectors found that required safety signage was not posted and the courtyard was not being regularly checked as required by the home's policy.
- Maintenance ServicesEnvironment & safety
The home did not consistently monitor water temperature in resident bathrooms as required. Staff were unclear about who was responsible for this task, and temperature monitoring logs were not completed daily or weekly as the home's own policy required.