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- Accommodation ServicesEnvironment & safety
Inspectors found that on two separate dates in May 2026, multiple areas of the home were not kept clean and sanitary. Dust, debris, and dried substances were observed on floors in common areas, bedrooms, and bathrooms; dried matter was found on bathroom walls, bedside tables, and a grab bar; a soiled basin with dried residue was left on a bathroom floor; and elevator buttons had heavy accumulation of hand marks and smudging.
- Laundry ServiceEnvironment & safety
Inspectors found that the home did not have procedures in place to ensure residents' bed linens were changed as needed. During an inspection, heavily stained bed linens were observed on five residents' beds, and the linens remained unchanged the following day despite the visible need for cleaning.
- Laundry ServiceEnvironment & safety
Inspectors found that the home did not label residents' clothing within 48 hours of admission as required. During inspection, unlabeled clothing belonging to ten residents who had been admitted more than 48 hours earlier was observed in the laundry room, and two residents reported missing clothes; staff indicated there was a backlog in labeling clothing.