ReportONCare
Ontario Markham Long-term care

Markhaven

Non-profit96 beds

Operated by Markhaven, Inc.

Markhaven is a non-profit long-term care home in Markham, licensed for 96 beds. It is not accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list633 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are higher than the Ontario average: Physical restraints, Antipsychotic use, Pain, and Worsened depression. Falls are lower than the Ontario average, while Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
15.1%
Ontario average
16.6%
1.5 pts below the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
7.5%
Ontario average
1.8%
5.7 pts above the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
38.2%
Ontario average
20.5%
17.7 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2.2%
Ontario average
2.3%
0.1 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
5.8%
Ontario average
4.6%
1.2 pts above the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
21.9%
Ontario average
20.8%
1.1 pts above the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are higher in 2025 than the Ontario average: Compliance orders and Fines per bed. Total findings and Written notifications are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
15
Ontario average
12.9
Homes of under 100 beds
8.1
2.1 above the Ontario average
010202023202420252026*
Compliance orders
2025
This home
3
Ontario average
1.3
Homes of under 100 beds
0.8
1.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
12
Ontario average
11.6
Homes of under 100 beds
7.3
0.4 above the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of under 100 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$57
Ontario average
$7
Homes of under 100 beds
$6
$50 above the Ontario average
030602023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2023 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2
2025
3
2024
2
2023
2
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated June 15, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 19 of 19 reports

Personal care

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Nursing And Personal Support ServicesPersonal care

    Inspectors found that the home did not ensure hourly safety checks were completed on schedule for a resident and six other residents, as required by the home's own nursing and personal support services procedures.

Read the full official report
Care planningSkin & wound
Care planningAbuse & neglectReporting & complaintsPrograms & adminSkin & woundPainResponsive behavioursInfection prevention
Environment & safetyCare planning
Reporting & complaintsEnvironment & safety
Staffing & trainingAbuse & neglectResidents' rightsReporting & complaintsPersonal careResponsive behavioursPrograms & admin
Abuse & neglectReporting & complaintsRestraints & mobilityPrograms & adminInfection prevention
Care planningInfection preventionMedication
Infection preventionAbuse & neglectReporting & complaintsFallsPrograms & admin