ReportONCare
Ontario London Long-term care

Peoplecare Oakcrossing London

For-profit160 bedsAccredited

Operated by peopleCare

Peoplecare Oakcrossing London is a for-profit long-term care home in London, licensed for 160 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list606 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are higher than the Ontario average: Falls, Antipsychotic use, Pressure ulcers, Pain, and Worsened depression. Physical restraints are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
25.7%
Ontario average
16.6%
9.1 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
1.3%
Ontario average
1.8%
0.5 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
27.1%
Ontario average
20.5%
6.6 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
3.9%
Ontario average
2.3%
1.6 pts above the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
13.2%
Ontario average
4.6%
8.6 pts above the Ontario average
0%7.5%15%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
24.7%
Ontario average
20.8%
3.9 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

4 of 4 inspection measures are lower in 2025 than the Ontario average: Total findings, Compliance orders, Written notifications, and Fines per bed.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
7
Ontario average
12.9
Homes of 160 to 255 beds
16.9
5.9 below the Ontario average
015302023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of 160 to 255 beds
1.7
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
7
Ontario average
11.6
Homes of 160 to 255 beds
15.1
4.6 below the Ontario average
015302023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2025
2
2024
2
2023
5
2022
4
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 28, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 22 of 22 reports

Care planningResponsive behavioursMedication

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that when a resident's condition changed, the home did not notify the resident's power of attorney in a timely manner. The power of attorney was only informed after the resident's condition worsened further, which limited their ability to stay informed and participate in decisions about the resident's care.

  • Behaviours And AltercationsResponsive behaviours

    Inspectors found that the home did not have procedures in place to manage the risk of harm between two residents with cognitive impairment who had developed a close relationship. One resident's attempts to help the other resident created safety risks, but the home had not documented interventions or a care plan to address this situation.

  • Residents’ Drug RegimesMedication

    Inspectors found that a resident's prescribed medication order was not activated upon admission to the home. As a result, the medication was not given as ordered for ten days. During this period, the resident experienced a significant change in health condition that required assessment and treatment.

Read the full official report
Personal care
Environment & safety
Staffing & trainingMedication
Falls
Reporting & complaintsPrograms & admin
Residents' rightsPainPrograms & admin
Residents' rightsStaffing & trainingPersonal care
Reporting & complaints
Nutrition & diningResidents' rightsCare planningEnvironment & safetyPersonal careReporting & complaintsMedication
Reporting & complaintsResidents' rights
Skin & woundReporting & complaints
Care planningEnvironment & safety
Abuse & neglectCare planningReporting & complaintsEnvironment & safetyPersonal careFallsSkin & wound