ReportONCare
Ontario London Long-term care

Westmount Gardens Long Term Care Home

For-profit160 bedsAccredited

Operated by Steeves & Rozema

Westmount Gardens Long Term Care Home is a for-profit long-term care home in London, licensed for 160 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list354 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are higher than the Ontario average: Falls, Physical restraints, Pressure ulcers, and Worsened depression. Pain is lower than the Ontario average, while Antipsychotic use is similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
18.8%
Ontario average
16.6%
2.2 pts above the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
3.9%
Ontario average
1.8%
2.1 pts above the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
19.8%
Ontario average
20.5%
0.7 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
3.4%
Ontario average
2.3%
1.1 pts above the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
2.2%
Ontario average
4.6%
2.4 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
28.8%
Ontario average
20.8%
8.0 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings and Written notifications. Compliance orders and Fines per bed are lower than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
18
Ontario average
12.9
Homes of 160 to 255 beds
16.9
5.1 above the Ontario average
010202023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of 160 to 255 beds
1.7
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
18
Ontario average
11.6
Homes of 160 to 255 beds
15.1
6.4 above the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of 160 to 255 beds
$10
$7 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
6
2025
4
2024
2023
3
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated April 7, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 22 of 22 reports

Care planningReporting & complaintsMedication

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planningOrder

    Inspectors found that the home did not complete an interdisciplinary assessment of a resident's nutritional risk that included a registered dietitian, and the resident's plan of care did not reflect nutritional risks or specify how staff should respond if nutrition becomes a concern. Staff reported that the resident's documented dietary preference was rarely followed due to a home policy, which increased the resident's nutritional risk.

  • Plan Of CareCare planningOrder

    Inspectors found that a resident's plan of care for a special treatment was not based on an interdisciplinary assessment of the resident's needs. Staff did not follow the home's policies to assess the resident before providing the treatment on multiple occasions, and the plan of care did not include clear directions for how to provide the treatment. This lack of assessment and unclear directions resulted in negative health outcomes for the resident and created a potential safety risk.

  • Plan Of CareCare planning

    Inspectors found that staff did not share the results of an interdisciplinary assessment with the resident's care team in a timely manner, which meant the home's plan of care for the resident was not based on current, shared information.

  • Involvement Of Resident, Etc.Care planning

    Inspectors found that the home did not provide a resident's substitute decision-maker with an opportunity to participate in updating the resident's plan of care when the resident's condition changed.

Read the full official report
Care planningPersonal careNutrition & dining
Care planningRestraints & mobilitySkin & wound
Care planningStaffing & trainingEnvironment & safetyPrograms & adminFallsSkin & wound
Personal care
Care planningFalls
Care planningFalls
Care planningInfection preventionFalls