ReportONCare
Ontario London Long-term care

The Village Of Glendale Crossing

For-profit192 bedsAccredited

Operated by Schlegel Villages

The Village Of Glendale Crossing is a for-profit long-term care home in London, licensed for 192 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list742 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are higher than the Ontario average: Falls, Antipsychotic use, Pressure ulcers, and Worsened depression. Physical restraints are lower than the Ontario average, while Pain is similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
24.4%
Ontario average
16.6%
7.8 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
0.7%
Ontario average
1.8%
1.1 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
23.5%
Ontario average
20.5%
3.0 pts above the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
3.8%
Ontario average
2.3%
1.5 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
3.8%
Ontario average
4.6%
0.8 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
23.5%
Ontario average
20.8%
2.7 pts above the Ontario average
0%25%50%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings and Compliance orders. Written notifications and Fines per bed are similar to the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
16
Ontario average
12.9
Homes of 160 to 255 beds
16.9
3.1 above the Ontario average
017.5352023202420252026*
Compliance orders
2025
This home
4
Ontario average
1.3
Homes of 160 to 255 beds
1.7
2.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
12
Ontario average
11.6
Homes of 160 to 255 beds
15.1
0.4 above the Ontario average
015302023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$6
Ontario average
$7
Homes of 160 to 255 beds
$10
$1 below the Ontario average
030602023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2
2025
5
2024
2023
8
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated June 5, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 23 of 23 reports

Care planning

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that a staff member gave a resident a beverage with the wrong thickness, which did not match what the resident's care plan required. This placed the resident at risk of choking or aspiration. The home's own investigation confirmed the incident occurred.

Read the full official report
Programs & adminFallsSkin & woundReporting & complaints
Care planningResidents' rightsPersonal carePrograms & admin
Residents' rightsFallsReporting & complaints
Care planningReporting & complaintsPersonal care
Reporting & complaintsSkin & wound
Environment & safetySkin & woundMedication
Care planning
Infection preventionCare planningMedication
Care planningStaffing & trainingNutrition & diningPersonal careMedication
Abuse & neglectNutrition & diningMedicationResidents' rightsCare planningStaffing & trainingPrograms & adminPersonal carePainReporting & complaints
Reporting & complaints
Responsive behavioursPainReporting & complaintsCare planningMedicationSkin & wound