ReportONCare
Ontario Lucknow Long-term care

Pinecrest Manor

For-profit61 bedsAccredited

Operated by Southbridge

Pinecrest Manor is a for-profit long-term care home in Lucknow, licensed for 61 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list10 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 3 of 6 care measures are lower than the Ontario average: Antipsychotic use, Pain, and Worsened depression. Falls are higher than the Ontario average, while Physical restraints and Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
21.1%
Ontario average
16.6%
4.5 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
2%
Ontario average
1.8%
0.2 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
11%
Ontario average
20.5%
9.5 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
1.5%
Ontario average
2.3%
0.8 pts below the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
0.9%
Ontario average
4.6%
3.7 pts below the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
8.8%
Ontario average
20.8%
12.0 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

2 of 4 inspection measures are lower in 2025 than the Ontario average: Compliance orders and Fines per bed. Written notifications are higher than the Ontario average, while Total findings are similar.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
14
Ontario average
12.9
Homes of under 100 beds
8.1
1.1 above the Ontario average
012.5252023202420252026*
Compliance orders
2025
This home
0
Ontario average
1.3
Homes of under 100 beds
0.8
1.3 below the Ontario average
02.552023202420252026*
Written notifications
2025
This home
14
Ontario average
11.6
Homes of under 100 beds
7.3
2.4 above the Ontario average
010202023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of under 100 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$0
Ontario average
$7
Homes of under 100 beds
$6
$7 below the Ontario average
010202023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
2025
8
2024
2023
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated June 16, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 20 of 20 reports

Nutrition & diningMedication

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Nutritional Care And Hydration ProgramsNutrition & dining

    Inspectors found that the home did not provide a dietary intervention to a resident as required by its nutritional care program.

  • Medication Management SystemMedication

    Inspectors found that staff did not follow the home's medication administration policy or the established professional standards for how medications should be given to residents, specifically regarding documentation.

Read the full official report
Environment & safety
Environment & safety
Reporting & complaints
Residents' rightsReporting & complaintsInfection preventionMedication
Programs & admin
Residents' rightsEnvironment & safetyNutrition & diningInfection preventionPrograms & admin
Infection preventionStaffing & training
Environment & safety
Infection prevention