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- General RequirementsPrograms & admin
Inspectors found that the home did not evaluate and update its falls prevention and management program at least once per year using current best practices.
- Falls Prevention And ManagementFalls
Inspectors found that the home did not follow its own falls prevention and management policy for a resident. The resident's care plan did not include any fall prevention strategies or interventions before or after a fall occurred.
- HousekeepingEnvironment & safety
Inspectors found that the home did not have a written policy or procedure specifying how often contact surfaces such as handrails should be cleaned and disinfected. A housekeeper stated that handrails are cleaned and disinfected weekly, but Public Health Ontario guidelines recommend these surfaces be cleaned and disinfected at least once daily when the home is not experiencing an outbreak.
- Reports Re Critical IncidentsReporting & complaints
The home failed to notify the provincial Director within one business day of a critical incident involving a resident who was taken to the hospital and experienced a significant change in health condition. The Director was not informed until several days later when a follow-up report was received.