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- Duty To ProtectAbuse & neglect
Inspectors found that a resident did not receive continence care for a period of time, and the home did not protect this resident from neglect.
- General RequirementsPrograms & admin
Inspectors found that the home did not complete a written record of its annual evaluation of the continence care program, as required by regulation.
- Maintenance ServicesEnvironment & safety
Inspectors found that the home had a strategy to minimize flooding risk but had not ordered supplies needed to carry out scheduled monthly routine and preventive maintenance of the plumbing system.
- EvaluationAbuse & neglect
The home did not complete an annual evaluation to assess how well its policy against abuse and neglect of residents is working, or to identify needed improvements.