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- Residents’ Bill Of RightsResidents' rights
Inspectors found that during a meal service, some residents were not treated in a manner that fully respected their dignity.
- Residents’ Bill Of RightsResidents' rights
Inspectors found that the home kept inspection reports containing residents' personal and health information in a location where they could be accessed by the public, rather than keeping this information confidential.
- Family CouncilResidents' rights
The home did not hold meetings twice per year to inform families and important persons in residents' lives about their right to establish a Family Council.
- Plan Of CareCare planning
Inspectors found that plans of care for two residents did not include all of the required minimum assessments, such as evaluation of the resident's customary routines, cognitive and communication abilities, mood and behaviour patterns, physical functioning, continence, health conditions, nutritional and hydration status, skin condition, and other specified areas.