ReportONCare
Ontario Newmarket Long-term care

Southlake Residential Care Village

Non-profit224 bedsAccredited

Operated by Southlake Residential Care Village

Southlake Residential Care Village is a non-profit long-term care home in Newmarket, licensed for 224 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list1,013 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 4 of 6 care measures are higher than the Ontario average: Physical restraints, Antipsychotic use, Pain, and Worsened depression. Falls are lower than the Ontario average, while Pressure ulcers are similar. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
12.5%
Ontario average
16.6%
4.1 pts below the Ontario average
0%10%20%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
3.2%
Ontario average
1.8%
1.4 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
23.6%
Ontario average
20.5%
3.1 pts above the Ontario average
0%17.5%35%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
2.7%
Ontario average
2.3%
0.4 pts above the Ontario average
0%2.5%5%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
6.7%
Ontario average
4.6%
2.1 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
25.8%
Ontario average
20.8%
5.0 pts above the Ontario average
0%20%40%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

3 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, and Written notifications. Fines per bed are lower than the Ontario average.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
39
Ontario average
12.9
Homes of 160 to 255 beds
16.9
26.1 above the Ontario average
020402023202420252026*
Compliance orders
2025
This home
3
Ontario average
1.3
Homes of 160 to 255 beds
1.7
1.7 above the Ontario average
02.552023202420252026*
Written notifications
2025
This home
36
Ontario average
11.6
Homes of 160 to 255 beds
15.1
24.4 above the Ontario average
020402023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of 160 to 255 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$5
Ontario average
$7
Homes of 160 to 255 beds
$10
$2 below the Ontario average
05102023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2022 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
5
2025
4
2024
2023
2022
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated May 6, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 20 of 20 reports

Care planningRestraints & mobility

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of CareCare planning

    Inspectors found that the home did not assess a resident when their care needs changed. While the home updated the written care plan to reflect new needs on a specific date, there was no assessment or documentation to support this change, and the resident was not referred to a physiotherapist for evaluation.

  • Transfer And Positioning TechniquesRestraints & mobility

    Inspectors found that a staff member transferred a resident without using safe techniques or devices as required, and did not follow the resident's written care plan for this task.

Read the full official report
Residents' rightsCare planningAbuse & neglectPrograms & adminSkin & woundResponsive behaviours
Environment & safety
Skin & woundPrograms & adminEnvironment & safetyNutrition & dining
Abuse & neglectRestraints & mobilityReporting & complaints
Care planningFallsSkin & wound
Care planningEnvironment & safetyFallsSkin & wound
Restraints & mobilityResidents' rightsAbuse & neglectReporting & complaintsFallsNutrition & diningInfection prevention
Care planningRestraints & mobilityMedication
Environment & safetyAbuse & neglectRestraints & mobilityResponsive behavioursNutrition & diningReporting & complaints
Abuse & neglectStaffing & trainingRestraints & mobilitySkin & woundReporting & complaints
Restraints & mobilitySkin & wound
Staffing & trainingEnvironment & safetyInfection prevention
Care planningAbuse & neglectStaffing & trainingEnvironment & safetyNutrition & diningMedication
Restraints & mobilityAbuse & neglectReporting & complaints