The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Residents’ Bill Of RightsResidents' rights
Inspectors found that a resident's right to be treated with courtesy and respect was not fully respected when the resident was sent to hospital without appropriate clothing available to them.
- Licensee Must Investigate, Respond And ActReporting & complaints
Inspectors found that after a reported altercation between residents, the home did not fully investigate the incident or complete a skin assessment, and did not take appropriate action in response.
- Transferring And Positioning TechniquesRestraints & mobility
Inspectors found that a staff member transferred a resident without assistance, despite the resident's care plan requiring two staff members to assist with transfers.
- Altercations And Other Interactions Between ResidentsResponsive behaviours
Inspectors found that the home did not promptly identify and implement effective interventions to prevent harmful interactions between residents. A resident displayed disruptive behaviours that affected other residents, and an intervention to reduce risk was put in place only after a potentially harmful incident occurred between residents.