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- Duty To ProtectAbuse & neglectOrder$5,500 fine
Inspectors found that staff members did not complete required continence care and repositioning for several residents during shifts, as outlined in their care plans. The home's investigation confirmed this neglect occurred, putting residents at risk of skin damage and failing to respect their dignity. The home has been ordered to provide staff training on residents' rights, palliative care, care plans, staff roles, and documentation practices, with records of training to be made available to inspectors.