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- Plan Of CareCare planningRemedied during inspection
Inspectors found that a resident's plan of care did not include a disease diagnosis that two nurse practitioners had documented during separate assessments. The diagnosis was not added to the plan of care until June 23, 2026.
- Plan Of CareCare planningRemedied during inspection
Staff identified a safety risk related to how care tools were being stored and used in a resident's bedroom, but this risk was not added to the resident's plan of care until June 22, 2026.
- Plan Of CareCare planning
Inspectors found that the home did not ensure a physician on call had convenient and immediate access to a resident's plan of care and clinical information when needed to address a health concern raised by the resident's family.
- Complaints Procedure — LicenseeReporting & complaints
Inspectors found that the home received a written complaint about a resident's care or home operations but did not forward it to the provincial Director as required.