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- Accommodation ServicesEnvironment & safetyOrder$1,100 fine
Inspectors found that a resident dining area's food service area (servery) was not maintained in safe condition or good repair. Specific issues included a cracked backsplash behind the steam table, a rusted and dirty faucet, buildup on the dishwasher exterior, stained walls with chipped paint, and a cracked electrical panel cover. The home's weekly inspection checklists and cleaning schedules had not documented any of these problems. The home has been issued a compliance order requiring an audit of all food storage, preparation, and serving areas within one week, interim safety measures, staff education on reporting repair issues, and improved inspection documentation.
- Plan Of CareCare planning
Inspectors found that the home did not provide clear written directions to staff about how to care for a resident's medical device and the personal daily cleaning required for its use.
- Continence Care And Bowel ManagementPersonal care
The home had a written policy requiring urine collection bags to be cleaned when changed, but a staff member did not follow this policy. Inspectors found the bags were not cleaned as specified.