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- Administration Of DrugsMedicationOrder
Inspectors found that several residents were receiving medicated topical creams administered by personal support workers, but the home did not have documentation showing that these staff members had received appropriate training, skills, knowledge, and experience to safely administer medications. The home was ordered to revise its medication administration policy to meet provincial training guidelines and to ensure that medicated topical creams are administered only by registered nurses or other authorized individuals.
- Right To Be Treated With RespectResidents' rights
Inspectors found that staff did not respect a resident's preference about when to wake up, including the resident's wish to sleep later on some days.
- Required ProgramsPrograms & admin
Inspectors found that the home did not assess a resident for pain using the required Pain-Integrated screen and assessment tool when new skin damage was identified on the resident's heel.
- Skin And Wound CareSkin & wound
Inspectors found that when staff identified a resident experiencing moderate to severe pain on several occasions, the home did not provide immediate treatment and interventions to reduce pain and promote healing.