ReportONCare
Ontario Minden Long-term care

Hyland Crest

Non-profit62 bedsAccredited

Operated by Haliburton Highlands Health Services Corporation

Hyland Crest is a non-profit long-term care home in Minden, licensed for 62 beds. It is accredited. Below you can find its full Ministry of Long-Term Care inspection record, Health Quality Ontario care indicators, and how it compares with the Ontario average.

Waiting list234 people on the list

Calculated by the Ministry of Long-Term Care, as of April 30, 2026.

Care quality vs Ontario

Resident-care measures for the 2023/24 fiscal year (a single year, not a multi-year average), compared with the Ontario average.

Quick read

In the most recent findings, 5 of 6 care measures are higher than the Ontario average: Falls, Physical restraints, Pressure ulcers, Pain, and Worsened depression. Antipsychotic use is lower than the Ontario average. For these measures, a lower percentage means fewer residents were affected.

This homeOntario average
Falls
FY 2023/2024
This home
21%
Ontario average
16.6%
4.4 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Physical restraints
FY 2023/2024
This home
14.1%
Ontario average
1.8%
12.3 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Antipsychotic use
FY 2023/2024
This home
14.6%
Ontario average
20.5%
5.9 pts below the Ontario average
0%15%30%14/1516/1718/1920/2122/2323/24
Pressure ulcers
FY 2023/2024
This home
4.1%
Ontario average
2.3%
1.8 pts above the Ontario average
0%5%10%14/1516/1718/1920/2122/2323/24
Pain
FY 2023/2024
This home
7.1%
Ontario average
4.6%
2.5 pts above the Ontario average
0%12.5%25%14/1516/1718/1920/2122/2323/24
Worsened depression
FY 2023/2024
This home
47.5%
Ontario average
20.8%
26.7 pts above the Ontario average
0%25%50%14/1516/1718/1920/2122/2323/24

Source: Health Quality Ontario / Ontario Health.

Inspection record vs Ontario

These figures come from the Ministry inspection reports listed below. For each measure, the bar shows the most recent complete year and the chart shows every year on record, both compared with the Ontario average.

Quick read

4 of 4 inspection measures are higher in 2025 than the Ontario average: Total findings, Compliance orders, Written notifications, and Fines per bed.

This homeOntario average
* 2026 is a partial year, still in progress.
Total findings
2025
This home
29
Ontario average
12.9
Homes of under 100 beds
8.1
16.1 above the Ontario average
015302023202420252026*
Compliance orders
2025
This home
5
Ontario average
1.3
Homes of under 100 beds
0.8
3.7 above the Ontario average
05102023202420252026*
Written notifications
2025
This home
24
Ontario average
11.6
Homes of under 100 beds
7.3
12.4 above the Ontario average
012.5252023202420252026*
Remedied on site
2025
This home
0
Ontario average
0
Homes of under 100 beds
0
about the same as the Ontario average
02.552023202420252026*
Fines per bed
2025
This home
$89
Ontario average
$7
Homes of under 100 beds
$6
$82 above the Ontario average
045902023202420252026*

Compliance areas

Where Ministry inspectors cited this home, across all inspections from 2023 to 2026. Each bar is split into compliance orders, written notifications, and items remedied on site; open an area to see it year by year.

Compliance ordersWritten notificationsRemedied on site
Year by year
2026
1
2025
5
2024
2023
3
Where this comes from

Care-quality indicators are published by Health Quality Ontario, drawn from resident assessments.

Compliance figures are computed from the Ontario Ministry of Long-Term Care inspection reports for this home.

See our full methodology

Last updated March 6, 2026.

Inspection history

Year
Month
Category
Finding type

Showing 10 of 10 reports

Skin & woundMedication

The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.

  • Plan Of Care Nc # Written Notification Pursuant To Fltca, 2021, S. 154 (1) 1. Non-Compliance With: Fltca, 2021, S. 6 (9) 1. Plan Of Care S. 6 (9) The Licensee Shall Ensure That The Following Are Documented: 1. The Provision Of The Care Set Out In The Plan Of Care. 1) Two Residents Required Assistance By Staff To Perform An Activity Of Daily Living. Implementation Of These Interventions By Staff Were Not Documented As Complete. 2) Two Residents Who Both Had A Diagnosis That Required Scheduled Treatments, Did Not Have Their Treatments Documented As Complete. Sources: Two Resident's Electronic Health Record Records, Interviews With A Registered Practical Nurse (Rpn), Registered Nurse (Rn), And Doc (Director Of Care). Written Notification: Skin And Wound CareSkin & wound

    Inspectors found that the home did not reassess a resident's skin condition on a weekly basis as required, on multiple occasions during the period reviewed.

  • Safe Storage Of DrugsMedication

    Inspectors found that a controlled substance was stored in an unlocked refrigerator in the medication room instead of in a separate, double-locked cupboard or locked area as required.

Read the full official report
Care planningResponsive behaviours
Skin & woundEnvironment & safetyMedicationCare planningAbuse & neglectReporting & complaintsPersonal care
Residents' rightsStaffing & trainingPrograms & adminPersonal careSkin & woundMedication
Residents' rights
Care planning
Infection preventionSkin & woundAbuse & neglectCare planningFallsPainMedicationReporting & complaintsPrograms & admin