The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Reporting Certain Matters To DirectorReporting & complaintsOrder
The home did not immediately report suspected neglect of a resident as required by law. Staff observed and documented an injury to a resident on one date but did not report it to management or the physician until weeks later when a nurse practitioner assessed the resident. During the home's investigation, it was found that the injury may have resulted from unsafe manual lifting practices and ongoing positioning methods that did not align with the resident's care plan. The home has been ordered to provide mandatory training to all direct care staff on skin and wound care, the duty to report suspected abuse and neglect immediately, and whistle-blowing protections.
- Transferring And Positioning TechniquesRestraints & mobilityOrder$2,200 fine
Inspectors found that staff did not use safe transferring and positioning devices when assisting a resident. A resident sustained an injury, and the home's investigation confirmed that staff members transferred the resident manually by holding them under the arms instead of using the required mechanical lift, contrary to the resident's plan of care. A nurse practitioner concluded that the manual lifting method contributed to the injury.
- Plan Of CareCare planning
The home did not ensure that staff had clear written directions on how to provide oxygen to a resident.
- BathingPersonal care
Inspectors found that the home did not ensure a resident received a bath at least twice per week according to their preferred bathing method.