Restraints & mobilityReporting & complaints
The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Transferring And Positioning TechniquesRestraints & mobilityOrder
Inspectors found that staff did not use safe techniques when transferring a resident to a wheelchair, resulting in improper positioning. The resident subsequently fell and was injured. The home has been ordered to develop and implement a plan to ensure staff use safe transferring and positioning devices or techniques.
- Complaints Procedure — LicenseeReporting & complaints
The home received a written complaint about staff care practices but did not forward it to the Director as required by regulation.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not immediately report an allegation of incompetent care affecting residents to the Director, as required.