The summary is AI-generated and can contain mistakes. Always rely on the original Ministry report for decisions.
- Plan Of CareCare planning
Inspectors found that the home did not notify a resident's substitute decision-maker about a change in the resident's condition that affected their health and well-being, preventing them from participating in updates to the resident's plan of care.
- Duty To ProtectAbuse & neglect
Inspectors found that a resident's health declined over a period of time because the home did not provide necessary treatment, care, and services. A pattern of inaction by the home jeopardized the resident's health, safety, and well-being.
- Reporting Certain Matters To DirectorReporting & complaints
Inspectors found that the home did not immediately report to the provincial Director a suspicion of staff neglect affecting two residents. The home reported the suspicion the following day instead of on the day the concern arose.
- Compliance With Manufacturers’ InstructionsEnvironment & safety
Inspectors found that two residents who required battery-powered devices for their safety and well-being had batteries that were not installed properly in those devices, contrary to the manufacturer's instructions.